- +61 2 647 448
- info@salamashipping.com.au
Sydney Freight Forwarders
We have been looking after customers since 1988 and can provide cost-effective and efficient services across the globe.
Work with a dedicated forwarding team that are unrivalled in customer service for all your air freight and sea freight imports and exports.
From Full Container Loads to Less than Container Loads, consolidations and airfreight REQUEST A QUOTE and our team will provide a tailored solution that works for you.
With over three decades of experience in all facets of international freight forwarding, we understand our market like no other. Take advantage of our local knowledge to get the best shipping solutions.
Why ICE?
- 30 years’ experience
- Dedicated forwarding team
- Second to none customer service
- Best tailored freight solutions specific to your needs
- Beginning to end cargo tracking
- Genuine customer care
- 100% Australian owned and operated
- Easy access to experienced Senior Management
Ship to and from Sydney, with ease.
1.
Our in house brokers in our Sydney office will provide you with expert advice on tariffs and concessions to ensure you minimise the amount of duty you have to pay.
2.
We take the time to get to know you and your products and work directly with customs to process your shipments with ease.
3.
With partner agencies across the globe we can speak to your suppliers and buyers directly in real time giving you peace of mind that your shipment is being taking care of end to end.
FAQ's
Freight forwarders handle the transport of goods from Point A to Point B. Freight forwarders traditionally act as the agent of a shipper or importer/exporter to move cargo, and will advise cargo owners on issues such as:
• the costs of shipping like freight rates, port charges and insurance costs;
• the required documentation needed for a particular shipment;
• the different methods of shipping goods internationally (such as transhipment, coastal shipping and cross trade shipping);
• keeping cargo safe from external threats (including from biological hazards such as the infamous khapra beetle or the brown marmorated stink bug);
• the rules around importing particular types of goods (whether food, prohibited goods or COVID-19 safety equipment); and
• understanding how the Incoterms affect international transactions.
There is no standard “hire” fee for a freight forwarder. Instead, you will be charged for a range of services such as customs clearance, export handling and documentation processing fees required to manage your cargo.
Whilst you could attempt to manage shipping services yourself, it can be very risky and expensive if you do not know what you are doing. A freight forwarder will know customs requirements for each country, the documentation needed, any treatment required for your products and have access to competitive services for your selection. Whilst you need to pay for the services of a freight forwarder, you have less chance of costs being occurred due to a mistake with your shipping.
As Independent freight forwarders, we are not tied to only one service option. We can tap into our diverse pool of experienced and tested agents worldwide to source the best shipping options available. This means you can get the best deal possible, instead of having to rely on only one option.
Our in house brokers are based at our Sydney depot and can offer you tailored advice on customs duty, tariffs and regulations. By recruiting and training our own in house team for customs clearance, we can ensure:
• A faster process;
• That our client’s needs are fully understood; and
• The best tariffs are applied to import cargo.
We also offer a full consultancy service if you are concerned with your historical clearances or think you would be applicable for a duty refund.
When your cargo is ready for export simply give us a call and we will ask you to complete a shipper’s letter of instruction. As soon as we have all your shipping details populated we will collect your cargo. This may even be on the same day depending on the time that we receive your information.
Absolutely! If you have a problem or query and need support from the business owners at ICE we welcome your communication. Two of our three Directors are based in our Sydney office and are on hand should our team not be able to assist. Please direct your query to info@salamashipping.com.au and your request will be passed on.
